Survey Form

* Name

* Telephone Number

* Email Address

How easy was it to contact our Service Department ?

Very Easy

Easy

Difficult

Very Difficult

How helpful were our service advisors in dealing with your enquiry?

Very Helpful

Helpful

Unhelpful

Very Unhelpful

How would you rate the availability of an appointment?

Excellent

Good

Poor

Very Poor

How easy was it to find the Service Centre?

Very Easy

Easy

Difficult

Very Difficult

Any suggestions how we could make this easier?

Upon arrival how friendly and helpful were the Service Team?

Very Helpful

Helpful

Unhelpful

Very Unhelpful

Any suggestions how we could be more helpful?

How helpful was it to talk directly to the technician carrying out the work on your container?

Very Helpful

Helpful

Unhelpful

Very Unhelpful

How well informed were you of progress whilst your equipment was in for repair/service?

Very Well Informed

Well Informed

Poorly Informed

Very Poorly Informed

Any suggestions how we could improve?

How would you rate the Service Advisor's explanation of the work completed?

Excellent

Good

Poor

Very Poor

Any suggestions how we could improve?

How satisfied were you with the work completed and time taken?

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Any suggestions how we could improve?

Overall how would you rate the quality of service you received from Hussain Trading?

Excellent

Good

Poor

Very Poor

Any suggestions how we could improve your experience?

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